Zaliana E-commerce — Case Study

European fast-fashion webshop. Manufactured in Peru, distributed from Spain.

3rd March 2025

3rd March 2025Case StudyE-commerce
Zaliana E-commerce
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Year: 2025

Scope: End-to-end storefront rebuild, checkout redesign, and logistics-aware inventory system.

Timeline

3–4 Months

Team

Product Designer

Frontend Engineer

Backend Engineer

Tools

Figma

Next.js

Shopify

Stripe

Overview

Zaliana manufactures in Peru and distributes across Europe from a Spain-based warehouse. The existing storefront wasn't built for that split geography, and it showed in cart abandonment.

We rebuilt the shopping experience around fast page loads, honest shipping estimates, and a checkout that doesn't punish international customers.

The Challenge

Cross-border fashion retail has unforgiving margins for friction. The audit surfaced:

  • Checkout abandonment concentrated at the shipping-cost step
  • No real-time inventory sync between manufacturing and storefront
  • Slow page loads on mobile, where most traffic originated

Approach

We prioritized speed and shipping transparency over adding new merchandising features.

  • Rebuilt product pages as static-first with edge caching
  • Surfaced shipping cost and delivery window before checkout, not after
  • Connected the storefront directly to the Peru-side inventory feed

Before & After

Before

Shipping costs appeared only at the final checkout step, after cart contents were already committed.

  • Shipping surprise at checkout
  • Manual inventory updates
  • 3–4s average page load

After

Shipping and delivery windows are visible from the product page onward.

  • Shipping shown upfront
  • Real-time inventory sync
  • Sub-1s average page load

Outcomes

The rebuild shipped ahead of a seasonal campaign and held up under the resulting traffic spike.

  • Checkout abandonment dropped meaningfully at the shipping step
  • Mobile page load times cut by more than half
  • Inventory mismatches during the campaign dropped to near zero

Reflection

Removing surprise cost at checkout mattered more than any visual redesign — the biggest wins were often the least glamorous fixes.

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